Volunteer Coordinator

Veterans Inc; Worcester (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Disability & Life Insurance

403B with company match

Flexible Spending Accounts

Tuition Reimbursement

Parental Leave

Job summary

Veterans Inc. in Worcester, MA seeks a hands-on Volunteer Coordinator to manage our volunteer program, driving recruitment, onboarding, engagement, and retention strategies across the community.

Reporting to the Community Engagement Manager, the role requires 0–2 years in related fields, a Bachelor’s degree, CORI clearance, and adherence to our vaccination policy; the position offers comprehensive benefits.

Qualifications

• Bachelor’s degree in a related field required; equivalent military experience may be considered.
• 0–2 years of relevant volunteer coordination or community engagement experience.
• Ability to pass CORI/background check.
• Compliance with COVID-19 vaccination policy; exemptions considered.

Responsibilities

• Recruit and onboard volunteers through outreach and partnerships.
• Serve as primary contact for volunteers, managing inquiries, schedules, and appreciation initiatives.
• Collaborate with Marketing and Development to create recruitment collateral and steward corporate, foundation, and individual donors.
• Track impact metrics, volunteer hours, and compliance in the Donor Management System.
• Represent the organization at community meetings, volunteer fairs, and regional networking events.

Skills

Volunteer coordination

Customer service

Event coordination

Community engagement

Education

Bachelor's degree in nonprofit management, human services, communications, public administration, business administration, social services, or related field

Tools

Donor Management System

Job description

Veterans Inc. is seeking a dynamic, hands‑on Volunteer Coordinator to manage our volunteer program. Reporting directly to the Community Engagement Manager, you will drive recruitment, onboarding, engagement, and retention strategies to optimize volunteer efforts.

WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY:

• Recruit and onboard individual and group volunteers through diverse outreach channels and community partnerships.
• Serve as the primary contact for all volunteers, responding to inquiries, feedback, schedules, and appreciation initiatives.
• Partner with Marketing and Development to create recruitment collateral and steward corporate, foundation, and individual donors.
• Manage program data by tracking impact metrics, volunteer hours, and compliance documentation within the Donor Management System.
• Represent the organization at external community meetings, volunteer fairs, and regional networking events.

WHAT YOU MUST HAVE:

• Bachelor's degree in nonprofit management, human services, communications, public administration, business administration, social services, or a related field required. Equivalent military experience may be considered in lieu of a degree.
• Minimum of 0 to 2 years of relevant experience in volunteer coordination, nonprofit administration, community engagement, program coordination, customer service, event coordination, or a related field.
• Must be able to successfully pass a CORI/Background records check.
• Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.

WHAT WE CAN OFFER YOU:

Comprehensive Benefits Package for FT employees includes:

• BCBS Medical, Dental, and Vision Insurance
• Employer Paid Short and Long-Term Disability and Life Insurance.
• $2500 Medical Opt-Out program if you have medical coverage through another source.
• Retirement Plan (403B) with a $2000 Match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

Veterans Inc. is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

If you need assistance completing an application please contact [e-mail].