Volunteer Engagement Coordinator - Part-Time, Seasonal

Houston Ballet; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Houston Ballet is seeking a part-time Volunteer Coordinator to lead recruit, onboarding, scheduling, and communication for Nutcracker Market volunteers. You will be the primary contact for volunteers, coordinating with staff and committees to ensure strong coverage and a positive experience.

Hours vary seasonally: approximately 15 hours/week Jan–Jul and 25 hours/week Aug–Nov. Duties include screening, schedule creation, liaison with partner orgs, and event-day operations at Reliant Center.

Qualifications

• Bachelor's degree preferred.
• One-three years’ experience coordinating volunteers, staff or related programs, data entry and customer service preferred.
• Proficiency with Microsoft Office Suite.
• Experience working with Shiftboard platform a significant plus.

Responsibilities

• Interface with volunteers via email and phone, including notices via Shiftboard platform.
• Create and update volunteer schedules via Shiftboard.
• Facilitate volunteer screening in conjunction with Human Resources.
• Liaise with partner organizations on corporate volunteer opportunities.
• Manage and serve as the main point of contact for general volunteers including answering questions, sending instructions and coordinating delivery of parking passes.
• Create and update materials related to volunteer participation and job duties such as brochures.
• Serve as liaison for Volunteer Engagement and Market Entry Committees onsite during the run of the Nutcracker Market.
• In conjunction with the Nutcracker Market and Special Events team, create volunteer schedules (including committee and general volunteers) and track all volunteer hours post-event.
• Assist the Assistant Director, Nutcracker Market, with committee communication and scheduling.
• Serve as the primary resource for volunteer questions and concerns.
• Foster a welcoming, inclusive, and engaging volunteer environment.
• Ensure compliance with Houston Ballet Code of Conduct and other organizational policies.
• Assist Nutcracker Market team with preparing mailings, supply boxes and other items as needed ahead of the Market.
• Availability to work during the run of the Nutcracker Market at Reliant Center, leading volunteer check-in and stewarding volunteer operations.

Skills

Volunteer coordination

Data entry

Customer service

Microsoft Office Suite

Education

Bachelor's Degree preferred

Tools

Shiftboard platform

Job description

Houston Ballet is seeking a part-time Volunteer Coordinator to lead recruit, onboarding, scheduling, and communication for Nutcracker Market volunteers. You will be the primary contact for volunteers, coordinating with staff and committees to ensure strong coverage and a positive experience.

Hours vary seasonally: approximately 15 hours/week Jan–Jul and 25 hours/week Aug–Nov. Duties include screening, schedule creation, liaison with partner orgs, and event-day operations at Reliant Center.