Volunteer Coordinator

Orlando Health; Orlando (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Orlando Health is seeking a Volunteer Programs Coordinator to develop and coordinate both internal and external Volunteer Programs across assigned hospital sites.

The role includes planning sessions and annual calendars, recruiting, screening, orientation, assigning volunteers to service areas, and supervising volunteers to ensure quality service and compliance with policies.

Qualifications

• Associate degree required; two years of directly related work experience may substitute for the degree.
• Three years of experience in health care, not-for-profits, working with volunteers, hospitality or related experience.
• Computer skills including word processing, spreadsheets and Microsoft Outlook required.

Responsibilities

• Prepares detailed session and annual calendar/plans for the Volunteer Program.
• Markets and recruits for the Volunteer Program.
• Screens applicants and selects qualified individuals for participation.
• Conducts Orientation and specific service training.
• Assigns volunteers to service areas.
• Supervises and evaluates Volunteers, including visiting them and staff in their assigned unit.
• Maintains documentation, records, forms and compliance database for volunteer program.
• Manages financial resources for volunteer meals, training, recognition, uniforms, etc.

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Position Summary

Develops and coordinates internal and/or external Volunteer Programs at assigned hospital(s).

Responsibilities

• Prepares detailed session and annual calendar/plans for the Program.
• Markets and recruits for the Volunteer Program.
• Screens applicants and selects qualified individuals for participation.
• Conducts Orientation and specific service training.
• Assigns volunteers to service areas.
• Supervises and evaluates Volunteers, including visiting them and staff in their assigned unit.
• Recommends revisions of existing services and program enhancements, based on evaluation findings.
• Maintains documentation, records, forms and compliance database for volunteer program.
• Manages financial resources for volunteer meals, training, recognition, uniforms, etc.
• Works closely with all team members to promote volunteer/staff relations.
• Works with department heads to determine the need and standards of performance for Volunteer Services in the departments.
• Assists with volunteer meetings and events.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Works closely with Volunteer Services team to plan orientation, training and recognition.
• Monitors resources and budget expenses.
• Works with the Volunteer Services team to maintain a positive work environment for volunteers, making them feel welcome, needed and appreciated.

Qualifications

• Associate degree required. Two (2) years of directly related work experience may substitute for the Associate degree (in addition to the requirements listed in the Experience section).
• Three years of experience in health care, not-for-profits, working with volunteers, hospitality or related experience. Computer skills including word processing, spread sheets and Microsoft Outlook required. A Bachelor’s degree may substitute for up to two (2) years of the required experience.