Volkswagen Automotive Finance Manager

Balise Motor Sales; West Warwick (RI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading automotive company is seeking a Finance Manager to provide exceptional customer service and assist with vehicle sales. The role involves working with lenders for financing, processing transactions, and ensuring customer satisfaction. Ideal candidates will possess strong communication and time management skills, and be able to handle paperwork accurately and promptly.

Benefits

Health, dental, life, and disability insurance

401(k) with company match

Flexible spending accounts

Paid Time-Off

Qualifications

• Entry level position requiring effective communication and time management skills.

Responsibilities

• Assist customers and sales staff in closing vehicle sales.
• Work with lenders to obtain financing approval.
• Track receivables and follow up for collection.

Skills

Effective communication skills

Time management skills

Basic math skills

Efficient typing skills

Job description

3 days ago Be among the first 25 applicants

Finance Manager

The Finance Manager is responsible for providing exceptional customer service while assisting customers and sales staff in choosing and closing vehicle sales, as well as presenting products that protect their vehicle purchases. This individual works with lenders to obtain financing approval and completes all vehicle purchases and associated paperwork accurately and on time. The F&I Manager is also responsible for following up on and collecting receivables.

The Finance Manager reports daily issues to the General Sales and General Manager.

Job Description

Essential Functions

• Greet customers in a friendly and professional manner.
• Present the vehicle(s) of interest and explain available finance products.
• Assist in closing deals according to the sales process.
• Support sales managers to maintain a respectable closing ratio.
• Help customers select protection packages by presenting all products and benefits.
• Build relationships with lenders to secure the best financing options for customers.
• Submit deals electronically using the dealer system.
• Enter transactions accurately into CDK and bank approval systems.
• Process transaction paperwork meeting all legal and lender requirements.
• Track receivables and follow up to ensure collection and compliance.
• Scan and submit deals promptly to the office.
• Coordinate with sales team and managers to ensure transaction accuracy and customer satisfaction.
• Participate in store meetings.
• Maintain and clean up CIT and problem logs daily.
• Follow-up with customers for purchased products as a courtesy reminder.
• Assist sales during peak times with customer engagement.

Performance Measurements & Expectations

• Average deal size of $1,800 or more.
• Electronic sign deal rate of 90% or higher.
• Warranty penetration of 45% or higher.
• Gap penetration of 30% or higher.
• Sealant penetration of 20% or higher.
• Maintenance penetration of 25% or higher.
• Road Hazard penetration of 20% or higher.
• Products per deal of at least 1.25.

Environmental & Physical Requirements

• Regularly required to sit, stand, walk, use hands, reach, talk, and hear.
• May need to stoop, kneel, crouch, lift up to 25 pounds.

Benefits Include

• Health, dental, life, and disability insurance.
• 401(k) with company match.
• Flexible spending accounts.
• Paid Time-Off.
• Effective communication skills.
• Time management skills.
• Efficient typing skills.
• Basic math skills.
• Proficiency in basic computer use.

Additional Details

• Seniority level: Entry level
• Employment type: Other
• Job function: Finance and Sales
• Industry: Automotive