VoIP & Telecom Technician — DoD Secret

People, Technology & Processes, LLC; Frederick (MD); On-site; USD 65,000 - 95,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Telecommunications Mechanic at Fort Detrick, MD. The role focuses on O&M of Inside Plant voice services with an emphasis on VoIP platforms and call routing.

You will administer VoIP services, assist with E911 data accuracy, MACs, and service restoration while maintaining enterprise cybersecurity standards. You will coordinate with vendors, support remote diagnostics, and ensure high availability of voice systems, staying compliant with DoD training and

Qualifications

• DoD 8570 IAT Level 2 required.
• Current: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP or similar.

Responsibilities

• Alternate Inside Plant Section Chief duties in ISP absence.
• O&M of post-VMOD Inside Plant voice services with emphasis on VoIP.
• Administer VoIP services: user profiles, device configuration, CSO, features, troubleshooting.

Skills

VoIP

Customer service

Network troubleshooting

Tools

Avaya systems

VoIP platforms

Job description

People, Technology & Processes, LLC seeks a Telecommunications Mechanic at Fort Detrick, MD. The role focuses on O&M of Inside Plant voice services with an emphasis on VoIP platforms and call routing.

You will administer VoIP services, assist with E911 data accuracy, MACs, and service restoration while maintaining enterprise cybersecurity standards. You will coordinate with vendors, support remote diagnostics, and ensure high availability of voice systems, staying compliant with DoD training and