VoIP Engineer - Enterprise Telephony Deployments (Contract)

V Group Inc.; New York (NY); On-site; USD 83,000 - 152,000; Full time

Job summary

V Group Inc. is seeking a VOIP Engineer for a 30-month contract with the NYC Department of Social Services as the end client.

The role is based in Brooklyn, NY, and involves supporting enterprise VoIP deployments, voice system upgrades, and migration activities across multiple DSS locations. You will install and troubleshoot VoIP appliances, coordinate hardware staging, work with network teams and vendors, and provide on-site user support during transitions.

Qualifications

• Minimum 4 years of experience in testing complex network-based telecom systems.
• Thorough knowledge of structured test methods and processes; experience with automated testing tools and legacy voice tools.
• Thorough knowledge of voice telephony techniques and standards; experience interfacing with phone providers.
• Strong oral and written communication skills and ability to meet deadlines in a dynamic environment.

Responsibilities

• Install and troubleshoot VoIP network appliances.
• Coordinate staging and shipping of equipment to site; modify local network to support VoIP phones; install phones.
• Interface with users in the field to assist with technical questions.
• Provide on-site support after conversion for using new phones and voicemail setup.
• Coordinate vendor meetings with installers and the phone company; ensure prompt responses.
• Meet with Vendors for service assistance; carry necessary tools.

Skills

VoIP networks

Testing telecom systems

Automated testing tools

Voice telephony standards

Vendor coordination

Communication skills

Tools

Legacy voice tools

Job description

V Group Inc. is seeking a VOIP Engineer for a 30-month contract with the NYC Department of Social Services as the end client.

The role is based in Brooklyn, NY, and involves supporting enterprise VoIP deployments, voice system upgrades, and migration activities across multiple DSS locations. You will install and troubleshoot VoIP appliances, coordinate hardware staging, work with network teams and vendors, and provide on-site user support during transitions.