Voice & Data Communications Engineer – Onsite in DC

GoIntellects Inc.; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Job summary

GoIntellects Inc. is seeking a Voice and Data Communications Engineer to support the DC Government. This role involves providing technical support to users, managing telecom assets, and maintaining voice and data communication systems.

The ideal candidate will have a Bachelor's degree in IT, 1-5 years of experience with telecom systems, and strong troubleshooting skills.

This position is onsite in Washington, DC and requires in-person interviews.

Qualifications

• 1-5 years of experience in voice, wireless, video, and data communication systems.
• Experience in directing communications activities related to large communications networks.
• Proven ability to troubleshoot telecom-related issues involving desk phones and call center applications.

Responsibilities

• Provide technical direction for communications activities.
• Maintain voice, wireless, video, and data communications systems.
• Develop documentation of Telecom infrastructure.

Skills

Telecommunications support

Telecom troubleshooting

Asset management

Network understanding

Call center experience

Education

Bachelor's degree in IT or related field

Tools

Avaya

CISCO

Zendesk

Job description

GoIntellects Inc. is seeking a Voice and Data Communications Engineer to support the DC Government. This role involves providing technical support to users, managing telecom assets, and maintaining voice and data communication systems.

The ideal candidate will have a Bachelor's degree in IT, 1-5 years of experience with telecom systems, and strong troubleshooting skills.

This position is onsite in Washington, DC and requires in-person interviews.