Onsite WAVE VoIP Engineer – Washington DC (Federal)

Motorola Solutions; Richmond (VA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Job summary

Motorola Solutions' US Federal Governments Markets Division seeks an Onsite WAVE VoIP Engineer to provide hands-on support in Washington, DC, onsite to coordinate maintenance and issue resolution. The role requires strong technical and communication skills and the ability to work with cross-functional teams.

You will oversee system updates, manage licenses and configurations, and partner with Field Services, Product and Engineering teams to deliver reliable WAVE performance for federal customers.

Qualifications

• U.S. citizen with ability to obtain public trust clearance.
• Bachelor's Degree or 3+ years of technical experience.
• Experience in VoIP networking.
• Strong organizational and communication skills.

Responsibilities

• Serve as onsite contact for WAVE system support and maintenance in Washington, DC.
• Coordinate software updates and feature releases with stakeholders.
• Manage licenses, user configurations, and cross‑organization interoperability.
• Monitor system performance and resolver escalations.
• Collaborate with Motorola teams to ensure service level commitments.

Skills

VoIP engineering

Technical communication

Maintenance coordination

Problem solving

MS Office proficiency

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

Motorola Solutions' US Federal Governments Markets Division seeks an Onsite WAVE VoIP Engineer to provide hands-on support in Washington, DC, onsite to coordinate maintenance and issue resolution. The role requires strong technical and communication skills and the ability to work with cross-functional teams.

You will oversee system updates, manage licenses and configurations, and partner with Field Services, Product and Engineering teams to deliver reliable WAVE performance for federal customers.