Vocera Systems Specialist - Onsite Training & Support

Stryker; Gainesville (FL); On-site; USD 77,000 - 168,000; Full time

Job summary

Stryker is seeking an Associate ProAssure Systems Specialist in Gainesville, FL to support the Vocera solution implementation and administration. You will train nurses and clinicians on our hands-free communication product and act as the go-to resource on site.

Primary location is 1601 Southwest Archer Road, Gainesville, FL 32608. The role involves on-site server management, database maintenance, and end-user training with a focus on data integrity and effective issue resolution.

Qualifications

• Bachelor's degree required or in lieu of degree, 6+ years additional relevant work experience.
• Minimum 2 years clinical or HIT experience required.
• Must be a US Citizen.

Responsibilities

• Manage multiple Vocera databases and document processes for data integrity with clinical departments.
• Manage Vocera servers, perform software updates, OS maintenance, backups, and collaborate on anti-virus and disaster recovery.
• Maintain Vocera devices: inventory, RMA, spares pool, and document processes.
• Train users to use Vocera and deploy sustainable training for new hires and refresher sessions.
• Provide on-site support for end-user issues related to Vocera equipment, databases, and training; answer questions.

Skills

Clinical HIT experience

Training end users

Microsoft Office proficiency

Education

Bachelor's degree

6+ years relevant experience in lieu of degree

Tools

Microsoft Office

Job description

Stryker is seeking an Associate ProAssure Systems Specialist in Gainesville, FL to support the Vocera solution implementation and administration. You will train nurses and clinicians on our hands-free communication product and act as the go-to resource on site.

Primary location is 1601 Southwest Archer Road, Gainesville, FL 32608. The role involves on-site server management, database maintenance, and end-user training with a focus on data integrity and effective issue resolution.