Vocera Systems Specialist - Onsite Training & Support

Stryker Corporation; California (MO); Hybrid; Confidential; Full time

Job summary

Stryker Corporation is seeking an Associate ProAssure Systems Specialist to support the Vocera Smartbadge solution on-site in California. You will train nurses and clinicians, manage databases and devices, and resolve end-user issues to ensure device reliability and data integrity.

You will work with clinical staff, IT and Vocera Support to document processes, conduct trainings for new hires and refreshers, and maintain clear status updates in the case management system. Travel is about 10%.

Qualifications

• Bachelor's degree in Nursing, Business or IT (or 6+ years relevant experience).
• Minimum 2 years clinical or healthcare IT experience.
• U.S. Citizen required.

Responsibilities

• Manage multiple Vocera databases and document data integrity processes.
• Manage Vocera servers, software updates, OS maintenance, backups.
• Maintain Vocera devices, inventory, RMA, spares pool, documentation.
• Train users on Vocera; establish sustainable training processes.
• Provide on-site end-user support for device, database, and training issues.
• Collaborate with Vocera Support and customer to resolve issues; document status in case system.

Skills

Vocera systems

Database management

User training

Technical support

Clinical workflow

Education

Bachelor's degree

Tools

Vocera servers

Cisco wireless networks

Job description

Stryker Corporation is seeking an Associate ProAssure Systems Specialist to support the Vocera Smartbadge solution on-site in California. You will train nurses and clinicians, manage databases and devices, and resolve end-user issues to ensure device reliability and data integrity.

You will work with clinical staff, IT and Vocera Support to document processes, conduct trainings for new hires and refreshers, and maintain clear status updates in the case management system. Travel is about 10%.