VMI Warehouse Lead - Drive Operations & Customer Service

Alloy Fasteners, Inc; Goshen (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Training and development

Job summary

Alloy Fasteners, Inc. is seeking a results-oriented Warehouse VMI Supervisor to lead VMI operations at our Springfield, MO distribution facility.

You will manage a team, drive daily VMI goals, maintain accountability, and ensure top-tier customer service while aligning with ISO quality and safety standards. Ideal candidates will have strong warehousing experience, proven leadership, and proficiency with ERP systems and MS Office.

Qualifications

• Strong warehousing and distribution experience.
• Proven leadership and people-management skills.
• Proficiency in Microsoft Office 365, ERPs, and strong overall computer skills.
• Working knowledge of purchasing, sales support, and quality systems.
• Strong administrative capabilities and attention to detail.
• Excellent communication, team-building, and motivational skills.
• Strong problem-solving skills and effective time-management abilities.

Responsibilities

• Provide leadership and direction to warehouse staff to achieve daily VMI goals and ensure smooth, efficient facility operations
• Maintain full VMI accountability
• Ensure excellent customer service standards are met, respond efficiently to customer and sales team inquiries, and support high customer satisfaction
• Oversee training and ongoing team development
• Ensure compliance with the ISO Quality Program, safety standards, and company policies
• Collaborate closely with the teams to support customer needs and new business opportunities
• Communicate effectively with other branch managers
• Run and analyze daily VMI operational reports, including open customer orders, open purchase orders, and open transfer orders
• Step in to cover VMI operational needs during employee absences as required
• Ensure the facility, equipment, and supplies are maintained in good working order and that operational needs are anticipated and addressed in the warehouse and at vendor locations
• Identify opportunities to streamline processes, improve efficiency, and reduce VMI operational costs

Skills

Leadership

Warehousing experience

ERP systems

Microsoft Office 365

Communication skills

Time management

Tools

ERP software

Microsoft Office 365

Job description

Alloy Fasteners, Inc. is seeking a results-oriented Warehouse VMI Supervisor to lead VMI operations at our Springfield, MO distribution facility.

You will manage a team, drive daily VMI goals, maintain accountability, and ensure top-tier customer service while aligning with ISO quality and safety standards. Ideal candidates will have strong warehousing experience, proven leadership, and proficiency with ERP systems and MS Office.