VMI & Vending Solutions Specialist | Field Inventory Pro

MSC Industrial Supply Co.; Phoenix (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Dynamic healthcare plans

401K and stock purchasing programs

Tuition reimbursement opportunities

Paid time away for holidays, vacations

Job summary

MSC Industrial Supply Co. is seeking a Solutions Service Specialist in Phoenix, AZ to manage inventory at customer sites and support vending and VMI solutions. You will work closely with sales to drive retention and incremental revenue while maintaining Lean (6S) standards and solution equipment.

Strong communication and problem-solving skills are essential. Responsibilities include stock management, equipment maintenance, activity logging, and customer relationship building to ensure

Qualifications

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.

Responsibilities

• Maintain inventory at designated customer sites and ensure solution retention.
• Receive, unpack, and put away products at all solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain relationships with customer contacts to ensure satisfaction.
• Promote MSC CARE program execution and exceptional service.
• Maintain 6S standards and adhere to safety protocols.

Skills

Customer service orientation

Verbal communication

Written communication

Microsoft 365

Independent work

Time management

Critical thinking

Education

High School Diploma or equivalent

Tools

Microsoft 365

Job description

MSC Industrial Supply Co. is seeking a Solutions Service Specialist in Phoenix, AZ to manage inventory at customer sites and support vending and VMI solutions. You will work closely with sales to drive retention and incremental revenue while maintaining Lean (6S) standards and solution equipment.

Strong communication and problem-solving skills are essential. Responsibilities include stock management, equipment maintenance, activity logging, and customer relationship building to ensure