Vitals Coordinator

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Certified Mother-Friendly Workplace

Gym discounts

Job summary

Texas Tech University Health Sciences Center seeks a coordinated program professional to lead Spirit Shop operations and Visitor Center support. You will supervise staff, manage vendor relations, and drive sales, merchandising, and campus engagement across TTUHSC venues.

Responsibilities include budgeting, analytics, inventory control, and overseeing beverage and Grab-N-Go operations to ensure quality customer experiences. A Bachelor’s degree with relevant experience is required.

Qualifications

• Bachelor’s degree plus two years related experience; or six years combined education and experience.
• Event experience and retail experience.
• Experience with budgets and business development.

Responsibilities

• Coordinate a department program with oversight responsibilities and supervise staff.
• Oversee Spirit Shop operations: payments, merchandising, online sales, fulfillment.
• Manage vendor relationships, product sourcing, inventory, and promotions.
• Develop strategies to increase sales, engagement, and brand visibility.
• Collaborate on budgets, sales goals, and KPI reporting.
• Oversee Coca-Cola, coffee, and Grab-N-Go operations, including inventory and cleanliness.
• Provide Visitor Center support and assist visitors as needed.

Skills

Retail operations

Vendor management

Inventory management

Marketing

Budgeting

Analytics

Staff supervision

Customer service

Education

Bachelor’s degree

Job description

Position Description

Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students.

Major/Essential Functions

• Follows TTUS and TTUHSC Operating, IT and Safety Policies, completing all training as required.
• Vitals Spirit Shop Operations
  • Oversees daily in-store and online operations, including payment processing, visual merchandising, online sales, order fulfillment, shipping, and general store operations. Ensures an organized, efficient, and customer-focused retail environment
• Product, Vendor & Inventory Management
  • Manages vendor relationships, product sourcing, purchasing, inventory, and promotional items. Collaborates with creative partners to develop on-trend merchandise and ensures quality products are ordered, received, maintained, and distributed to meet customer and operational needs.
• Marketing, Brand Growth & Campus Engagement
  • Develops and executes strategies to increase sales, customer engagement, and Vitals brand visibility across TTUHSC campuses. Manages social media and promotional efforts and coordinates Pop-Up Spirit Shop events, graduations, campus outreach, and other sales opportunities.
• Financial Performance & Analytics
  • Collaborates with the Visitor Center Director to establish and monitor budgets, sales goals, and key performance indicators. Analyzes sales, inventory, and customer trends and provides regular reports and recommendations to support business growth and operational decisions.
• Food & Beverage Operations
  • Manages Coca-Cola, coffee, and Grab-N-Go operations, including ordering, inventory, product rotation, cleanliness, and organization to maintain consistent availability and a high-quality customer experience.
• Visitor Center Support
  • Provides Visitor Center lobby coverage and assists visitors as needed. Serves as backup to the Visitor Center Coordinator and supports essential Visitor Center operations as directed.

Required Qualifications

Bachelor’s degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications

• Event experience and retail experience.
• Experience with budgets and business development.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.