Vitals Coordinator

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

Texas Tech University Health Sciences Center is seeking a retail operations manager to coordinate and supervise a multifaceted Spirit Shop program across TTUHSC campuses. You will oversee daily operations, vendor relations, inventory, promotions, and financial analytics to drive growth and exceptional customer service.

The role emphasizes budgets, event coordination, and campus engagement within a values-driven culture.

Qualifications

• Required: Bachelor’s degree plus two years related experience; OR a combination of education and related experience to equal six years.
• Preferred: event experience and retail experience; experience with budgets and business development.

Responsibilities

• Follows university policies, training requirements and safety procedures.
• Oversees daily in-store and online operations, including payment processing, visual merchandising, online sales, order fulfilment, shipping and general store operations.

Skills

Retail experience

Event experience

Budgets

Business development

Education

Bachelor’s degree

Job description

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world‑class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Visa Information

TTUHSC, at its sole discretion, may initiate new H‑1B I‑129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case‑by‑case basis, the institution may also sponsor eligible individuals for change‑of‑status or change‑of‑employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Position Description

Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students.

Major/Essential Functions

• Follows TTUS and TTUHSC Operating, IT and Safety Policies, completing all training as required.
• Vitals Spirit Shop Operations
  • Oversees daily in‑store and online operations, including payment processing, visual merchandising, online sales, order fulfilment, shipping, and general store operations. Ensures an organized, efficient, and customer‑focused retail environment
• Product, Vendor & Inventory Management
  • Manages vendor relationships, product sourcing, purchasing, inventory, and promotional items. Collaborates with creative partners to develop on‑trend merchandise and ensures quality products are ordered, received, maintained, and distributed to meet customer and operational needs.
• Marketing, Brand Growth & Campus Engagement
  • Develops and executes strategies to increase sales, customer engagement, and Vitals brand visibility across TTUHSC campuses. Manages social media and promotional efforts and coordinates Pop‑Up Spirit Shop events, graduations, campus outreach, and other sales opportunities.
• Financial Performance & Analytics
  • Collaborates with the Visitor Center Director to establish and monitor budgets, sales goals, and key performance indicators. Analyzes sales, inventory, and customer trends and provides regular reports and recommendations to support business growth and operational decisions.
• Food & Beverage Operations
  • Manages Coca‑Cola, coffee, and Grab‑N‑Go operations, including ordering, inventory, product rotation, cleanliness, and organization to maintain consistent availability and a high‑quality customer experience.
• Visitor Center Support
  • Provides Visitor Center lobby coverage and assists visitors as needed. Serves as backup to the Visitor Center Coordinator and supports essential Visitor Center operations as directed.

Occasional Duties

• Contribute to the overall success of the University and External Relations Division by performing other duties as assigned.
• Travel as needed

Required Qualifications

Bachelor’s degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications

• Event experience and retail experience.
• Experience with budgets and business development.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head‑to‑toe well‑being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full‑time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother‑Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state‑of‑the‑art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

Salary commensurate with related education, experience and/or skills.

Pay Grade Maximum

Salary commensurate with related education, experience and/or skills.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

No

Travel Required

None

Shift

Day

Schedule Details

M-F 8-5

Does this position work in a research laboratory?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.