Section Coord - Credentialing and Assignment

Texas Tech University Health Sciences Center; Lubbock (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Plans + Supplemental Coverage

Paid Time Off

Retirement Plans

Wellness Programs

Mother-Friendly Workplace

Job summary

The Section Coordinator of Credentialing and Assignment at TTUHSC's Office of Strategic Initiatives coordinates credentialing, privileging, provider assignments and compliance activities across the OSI Compliance and Risk Management department.

The role requires an organized professional who can handle sensitive matters with discretion, maintain confidentiality, and build trusted relationships with providers, hospitals, credentialing staff and internal stakeholders to support accurate records

Qualifications

• Bachelor’s degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.
• Experience with credentialing, recredentialing, primary source verification, and/or privileging.
• Experience with contract administration, healthcare operations, or a related function requiring collaboration with multiple stakeholders.
• Experience serving as a primary liaison between providers, healthcare facilities, vendors, or internal stakeholders to coordinate operations and resolve issues.
• Knowledge of provider onboarding, licensure and certification tracking, credentialing files, and audit-ready documentation.

Responsibilities

• Coordinate initial credentialing and recredentialing activities for healthcare providers and professional staff to support compliance with organizational and regulatory requirements.
• Facilitate provider privileging processes by serving as a liaison among hospitals, credentialing personnel, and providers to ensure timely communication and documentation.
• Serve as the primary point of contact for telehealth and onsite OSI provider assignments, coordinating scheduling, logistics, and related communications.
• Support provider onboarding activities, including coordinating required documentation, tracking progress, and assisting with new provider setup.
• Review and reconcile timekeeping records to ensure accuracy and compliance with departmental and organizational processes.
• Assist with invoice processing, tracking, and related administrative functions to support departmental operations.
• Maintain credentialing, privileging, and provider records, ensuring information is accurate, current, and appropriately documented.
• Support audits, investigations, and risk management activities by gathering records, researching information, and maintaining required documentation.
• Collaborate with providers, healthcare facilities, and internal stakeholders to resolve issues, answer inquiries, and support efficient department operations.
• Complete assigned responsibilities accurately and within established timelines while maintaining a high level of customer service, compliance, and operational support.

Education

Bachelor’s degree

Tools

Credentialing tools

Job description

Position Description

The Section Coordinator of Credentialing and Assignment coordinates and supports credentialing, privileging, provider assignment, and compliance activities for the Office of Strategic Initiatives (OSI) Compliance and Risk Management department. This role is well suited for a highly organized professional who can navigate complex situations with professionalism, discretion, and sound judgment. Successful candidates are comfortable addressing sensitive matters, maintaining confidentiality, and communicating expectations clearly while building trusted relationships with healthcare providers, hospital partners, credentialing personnel and internal stakeholders to achieve shared goals.

The Section Coordinator of Credentialing and Assignment coordinates and supports credentialing, privileging, provider assignment, and compliance activities for the Office of Strategic Initiatives (OSI) Compliance and Risk Management department. This role is well suited for a highly organized professional who can navigate complex situations with professionalism, discretion, and sound judgment. Successful candidates are comfortable addressing sensitive matters, maintaining confidentiality, and communicating expectations clearly while building trusted relationships with healthcare providers, hospital partners, credentialing personnel and internal stakeholders to achieve shared goals.

Major/Essential Functions

• Coordinate initial credentialing and recredentialing activities for healthcare providers and professional staff to support compliance with organizational and regulatory requirements.
• Facilitate provider privileging processes by serving as a liaison among hospitals, credentialing personnel, and providers to ensure timely communication and documentation.
• Serve as the primary point of contact for telehealth and onsite OSI provider assignments, coordinating scheduling, logistics, and related communications.
• Support provider onboarding activities, including coordinating required documentation, tracking progress, and assisting with new provider setup.
• Review and reconcile timekeeping records to ensure accuracy and compliance with departmental and organizational processes.
• Assist with invoice processing, tracking, and related administrative functions to support departmental operations.
• Maintain credentialing, privileging, and provider records, ensuring information is accurate, current, and appropriately documented.
• Support audits, investigations, and risk management activities by gathering records, researching information, and maintaining required documentation.
• Collaborate with providers, healthcare facilities, and internal stakeholders to resolve issues, answer inquiries, and support efficient department operations.
• Complete assigned responsibilities accurately and within established timelines while maintaining a high level of customer service, compliance, and operational support.

Required Qualifications

Bachelor’s degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications

• Three years of experience with healthcare provider credentialing, recredentialing, primary source verification, and/or privileging.
• Three years of experience with contract administration, healthcare operations, or a related function requiring collaboration with multiple stakeholders.
• Experience serving as a primary liaison between providers, healthcare facilities, vendors, or internal stakeholders to coordinate operations and resolve issues.
• Knowledge of provider onboarding, licensure and certification tracking, credentialing files, and audit-ready documentation.

Required Attachments

Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.