Vital Records Program Support Specialist

University of New Orleans; New Orleans (LA); On-site; USD 29,000 - 39,000; Full time

Job summary

LSU New Orleans is seeking a CVRS Program Support - Coordinator 1 to handle incoming correspondence related to vital records and assist the public at the office. You will screen applications, verify identifications, route requests, and maintain LEERS records for timely processing.

Responsibilities include processing payments, updating records, handling mail, and providing accurate information about services and fees in compliance with state statutes.

Qualifications

• Bachelor’s degree or equivalent combination with professional experience; required.
• Excellent analytical and organizational abilities with attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Experience in administrative/data entry within a health/office setting preferred.

Responsibilities

• Review incoming correspondence and assess access to confidential vital records.
• Assist walk-in customers and route requests to the appropriate unit.
• Verify payments and process mail and electronic submissions.
• Maintain files and update LEERS data for vital records processing.
• Respond to public inquiries with information on services, fees and disclosure, per Louisiana statutes.

Skills

Analytical skills

Organizational skills

Microsoft Office

Customer service

Education

Bachelor’s degree

Associate degree plus 3 years

6 years professional experience

Tools

LEERS System

Job description

LSU New Orleans is seeking a CVRS Program Support - Coordinator 1 to handle incoming correspondence related to vital records and assist the public at the office. You will screen applications, verify identifications, route requests, and maintain LEERS records for timely processing.

Responsibilities include processing payments, updating records, handling mail, and providing accurate information about services and fees in compliance with state statutes.