Vital Records Program Support Specialist

LSU New Orleans; New Orleans (LA); On-site; USD 40,000 - 48,000; Full time

Job summary

The University of New Orleans seeks a detail‑oriented records administrator for the OPH‑Bureau of Vital Records and Statistics. The role reviews incoming correspondence, screens applications, and guides requests through LEERS to ensure proper processing and compliance with Louisiana statutes.

Responsibilities include assisting walk‑in customers, maintaining records, answering public inquiries, and supporting call center operations.

Qualifications

• Bachelor's or equivalent with relevant work experience in records or health data.
• Demonstrated analytical and critical thinking skills.
• Strong organizational and time management abilities.

Responsibilities

• Review incoming correspondence and apply Vital Records knowledge.
• Assist walk‑in customers requesting records and verify identity.
• Route requests to the appropriate unit and manage LEERS entries.
• Maintain files and support call center and data inventory.
• Provide accurate information about services, fees, and disclosure.

Skills

Analytical thinking

Time management

Attention to detail

Project management

Communication skills

Education

Bachelor's degree

Associate's degree + 3 years experience

6 years professional experience

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

The University of New Orleans seeks a detail‑oriented records administrator for the OPH‑Bureau of Vital Records and Statistics. The role reviews incoming correspondence, screens applications, and guides requests through LEERS to ensure proper processing and compliance with Louisiana statutes.

Responsibilities include assisting walk‑in customers, maintaining records, answering public inquiries, and supporting call center operations.