Vital Records Operations Manager

Kansas Department of Health and Environment; Kansas; On-site; USD 64,747,000 - 71,635,000; Full time

Benefits offered by this job

Medical insurance

Leave benefits (sick & vacation)

Paid state holidays

Fitness centers

STAR program discounts

Retirement and deferred compensation

Job summary

Kansas Department of Health and Environment is seeking a position within the Office of Vital Statistics to coordinate locating, printing, and certifying vital records. You will manage manual indexing where needed, match applications with certified copies, and ensure compliance with statutes and policies.

The role includes overseeing a credit card ordering service, supervising staff, and coordinating vendor relations with VitalChek/OVS while monitoring daily workflow and reporting to leadership.

Qualifications

• High School diploma or GED.
• Valid Driver's License required.
• Minimum 1 year directing objectives of an agency/program.
• Proficiency with Word, Excel, PowerPoint, Access.
• Strong interpersonal and negotiation skills.
• Excellent written and oral communication.
• Experience handling confidential information.

Responsibilities

• Review, plan, organize, and direct vital records requests.
• Oversee credit card ordering service and liaison with vendor (VitalChek/OVS).
• Balance daily payments and ensure deposits to State Treasurer.
• Supervise staff and evaluate performance; assign duties.
• Assist with system upgrades and process improvements within statutes and policies.

Skills

Interpersonal skills

Negotiation skills

Analytical skills

Written and oral communication

Customer service skills

Education

High School or GED

Tools

Word

Excel

PowerPoint

Access

Job description

Kansas Department of Health and Environment is seeking a position within the Office of Vital Statistics to coordinate locating, printing, and certifying vital records. You will manage manual indexing where needed, match applications with certified copies, and ensure compliance with statutes and policies.

The role includes overseeing a credit card ordering service, supervising staff, and coordinating vendor relations with VitalChek/OVS while monitoring daily workflow and reporting to leadership.