Vital EMS Dispatcher — Urgent Medical Communications

911 Emergency Communications; Robersonville (NC); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Robersonville, NC seeks an Emergency Medical Dispatcher to manage critical calls, verify locations, and coordinate ambulance resources under protocol-based guidelines. This role may include CPR and EMS protocol responsibilities, with overnight or rotating schedules as needed.

Requirements commonly include a high school diploma or equivalent; sponsorship for training or certification may be provided by the employer.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required per vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Robersonville, NC seeks an Emergency Medical Dispatcher to manage critical calls, verify locations, and coordinate ambulance resources under protocol-based guidelines. This role may include CPR and EMS protocol responsibilities, with overnight or rotating schedules as needed.

Requirements commonly include a high school diploma or equivalent; sponsorship for training or certification may be provided by the employer.