EMS Emergency Dispatcher: Fast-Paced 911 Communications

Emergency Telecommunicator Services; Poteet (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Paid leave

Job summary

Emergency Telecommunicator Services in Texas seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and determine response priorities using approved protocols. You will coordinate ambulance resources and provide protocol-based instructions while maintaining patient confidentiality.

Applicants typically have a high school diploma or GED; CPR and other coursework may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Texas seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and determine response priorities using approved protocols. You will coordinate ambulance resources and provide protocol-based instructions while maintaining patient confidentiality.

Applicants typically have a high school diploma or GED; CPR and other coursework may be required.