VITA Program Coordinator & Tax Outreach Lead

Human Resources Agency of New Britain, Inc. (HRA); New Britain (CT); On-site; USD 30,000 - 32,000; Full time

Job summary

HRA of New Britain, Inc. is seeking a Financial Services Coordinator to implement programs that help families achieve financial stability. You will support the VITA program, recruit volunteers, oversee sites, and monitor performance while building partnerships with community organizations.

The role requires an Associate's degree or 3+ years of related experience, strong communication, and data management skills. Availability for some evenings/weekends is expected.

Qualifications

• Associate degree or 3+ years in a related field could substitute.
• Experience with financial services or stability programs is desirable.
• Ability to write clearly and interpret data; basic statistics and budgeting.

Responsibilities

• Assist with IRS VITA program operation and management.
• Supervise VITA volunteers and ensure proper certification levels.
• Coordinate with partners and stakeholders to deliver services.
• Document client outcomes using CAPTAIN or similar systems.
• Develop outreach activities for VITA, EITC, ACEs and related programs.

Skills

Multitasking

Written communication

Clerical / data entry

Budgeting / math

Language skills (English, Spanish/Pol.

Education

Associate's Degree in Business or Accounting

3+ years relevant experience in lieu of degree

Tools

CAPTAIN data management

Microsoft Office

Job description

HRA of New Britain, Inc. is seeking a Financial Services Coordinator to implement programs that help families achieve financial stability. You will support the VITA program, recruit volunteers, oversee sites, and monitor performance while building partnerships with community organizations.

The role requires an Associate's degree or 3+ years of related experience, strong communication, and data management skills. Availability for some evenings/weekends is expected.