VITA Program Coordinator and Financial Coaching Lead

Hranbct; New Britain, Northern (CT, KY); Hybrid; USD 26,000 - 28,000; Full time

Job summary

The HRA of New Britain, Inc. is seeking a Financial Services Specialist to support the VITA program in New Britain, CT.

You will supervise volunteers, oversee site operations during the filing season, and ensure compliance with IRS standards while coordinating with sponsors and partners to deliver services. You will develop outreach activities around EITC and related programs, build community relationships, and document client outcomes using CAPTAIN or similar systems.

Qualifications

• Associates degree or higher in Business, Accounting or related field; or at least three years of tax prep experience.
• Experience with financial stability programs or financial services preferred.
• Ability to supervise VITA volunteers and site operations.

Responsibilities

• Supervise VITA volunteers and oversee site operations during filing season.
• Monitor adherence to IRS standards and site requirements.
• Ensure adequate volunteer coverage and supplies at sites.
• Coordinate with sponsors, partners and stakeholders.
• Develop outreach activities for EITC and program outcomes.
• Build community relationships to support program goals.
• Collaborate with coaching staff to refer clients to services.
• Document client outcomes in CAPTAIN or other systems.
• Host volunteer recognition event after filing season.
• Participate in agency committees as needed.

Skills

Volunteer supervision

Coordination

Outreach activities

Community relationships

Data management

Written communication

Organizational skills

Multitasking

Team collaboration

Time management

Education

Associates degree or higher

Job description

The HRA of New Britain, Inc. is seeking a Financial Services Specialist to support the VITA program in New Britain, CT.

You will supervise volunteers, oversee site operations during the filing season, and ensure compliance with IRS standards while coordinating with sponsors and partners to deliver services. You will develop outreach activities around EITC and related programs, build community relationships, and document client outcomes using CAPTAIN or similar systems.