Visual Merchandising Manager: Lead Stunning Store Experiences

The Paper Store, Inc.; Natick (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Paper Store, Inc. is seeking a Visual Department Manager in Natick, MA. You will bring the brand to life with compelling merchandising presentations, tell product stories, and lead a team to deliver exceptional customer experiences.

You will drive sales through visual execution across apparel, home décor, gifting, and seasonal merchandise, while coaching associates, coordinating floor sets, and ensuring on-brand displays. A passion for presentation and guest service is essential.

Qualifications

• 2+ years of retail leadership, visual merchandising, or department management experience preferred.
• Passionate about merchandising, presentation, design, and creating memorable customer experiences.
• Strong organizational, planning, and time-management skills.
• Ability to prioritize multiple projects in a fast-paced retail environment.
• Flexible availability, including evenings, weekends, and holidays.
• Experience in specialty retail, apparel, home décor, gifting, lifestyle, or related retail environments preferred.

Responsibilities

• Create visually compelling merchandise presentations that inspire customers and drive sales.
• Execute and maintain visual merchandising standards across apparel, accessories, jewelry, home décor, seasonal merchandise, gifting, and impulse categories.
• Lead the execution of floor sets, promotional displays, marketing campaigns, and new product launches.
• Train and coach associates on visual merchandising standards, product presentation, and brand storytelling.
• Evaluate the sales floor daily and adjust merchandising to maximize sales and customer experience.
• Partner with Store Leadership on inventory, replenishment, and seasonal business needs.
• Ensure all directives, signage, and displays are executed on schedule.
• Maintain strong partnerships with leadership and merchandising teams.
• Support development of associates through coaching and recognition.
• Deliver exceptional customer experiences as a TPS Champion of service.

Skills

Retail leadership

Visual merchandising

Product storytelling

Customer experience

Organizational skills

Coaching

Tools

POS systems

Planogram software

Job description

The Paper Store, Inc. is seeking a Visual Department Manager in Natick, MA. You will bring the brand to life with compelling merchandising presentations, tell product stories, and lead a team to deliver exceptional customer experiences.

You will drive sales through visual execution across apparel, home décor, gifting, and seasonal merchandise, while coaching associates, coordinating floor sets, and ensuring on-brand displays. A passion for presentation and guest service is essential.