Visual Merchandising Lead - Elevate Store Experience

Hmgroup; Lakewood (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

H&M in Lakewood, CA is seeking a Visual Keyholder to lead the presentation of garments on the sales floor and windows, aligning with the Commercial Handbook. You will coach the store team to deliver an inspiring customer experience and drive sales through strong Visual Identity.

The role requires 1–2+ years of transferrable experience, ability to lift 20+ pounds, and a flexible schedule including nights and weekends.

Qualifications

• 1–2+ years transferrable experience welcome.
• Previous keyholder responsibilities preferred.
• Ability to lift 20+ pounds.
• Ability to stand for long periods and work a flexible schedule.
• Capable of climbing ladders and using visual props.

Responsibilities

• Set garment presentation on the floor and windows per the Commercial Handbook.
• Collaborate with Department Manager on commercial opportunities.
• Execute floor moves to reflect brand guidelines.
• Maintain high-quality visual merchandising daily.
• Support campaigns, audits and seasonal changes.

Skills

Customer service

Visual merchandising

Coaching

Multitasking

Flexible schedule

Tools

Ladder

Steamer

Iron

Job description

H&M in Lakewood, CA is seeking a Visual Keyholder to lead the presentation of garments on the sales floor and windows, aligning with the Commercial Handbook. You will coach the store team to deliver an inspiring customer experience and drive sales through strong Visual Identity.

The role requires 1–2+ years of transferrable experience, ability to lift 20+ pounds, and a flexible schedule including nights and weekends.