Visual Merchandising & Guest Experience Manager

The Paper Store, Inc.; Annapolis (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

The Paper Store in Annapolis, MD is seeking a Department Manager to lead a high-performing team and deliver a World Class service experience. You will manage payroll within budget, train staff, and uphold visual presentation standards while ensuring operational efficiencies and policy compliance.

Responsibilities include opening/closing, directing staff, and driving sales through strong leadership, product knowledge, and customer engagement. Equal opportunity employer.

Qualifications

• Experience in specialty retail or equivalent preferred.
• Proven ability to multitask while providing excellent customer service.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Open/close store and manage sales floor operations.
• Train staff in merchandising, operations, and GUEST service standards.
• Lead strategies to drive sales and customer loyalty.
• Ensure promotional signage and processes are correct at POS.
• Maintain professional attire and store policies.

Skills

multitasking

change management

Microsoft Office

POS systems

flexible schedule

leadership

attention to detail

problem solving

team builder

autonomy

Education

College degree preferred

Tools

Microsoft Office

POS systems

Job description

The Paper Store in Annapolis, MD is seeking a Department Manager to lead a high-performing team and deliver a World Class service experience. You will manage payroll within budget, train staff, and uphold visual presentation standards while ensuring operational efficiencies and policy compliance.

Responsibilities include opening/closing, directing staff, and driving sales through strong leadership, product knowledge, and customer engagement. Equal opportunity employer.