Visitor Travel Concierge

Nipro Corp.; Northern (KY); Hybrid; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health insurance

State retirement

Paid holidays

Job summary

The North Carolina Department of Commerce seeks a Travel Counselor at the Welcome Center in Norlina, NC. The role focuses on delivering friendly, accurate information about travel options, attractions, and accommodations to visitors and residents.

You will help with routing, brochures, and on-site inquiries. Applicants should have strong communication skills, basic computer knowledge (Word/Excel), and a customer-service mindset.

Qualifications

• Experience providing information about attractions, events, and local resources.
• Ability to communicate clearly with the public in oral and written form.
• Experience in customer service and welcoming visitors at information centers.

Responsibilities

• Provide visitors with information about North Carolina's tourist facilities and attractions.
• Distribute brochures and route travelers as needed.
• Maintain brochures and order replacements; assist with inquiries and routing information.
• Conduct occasional oral presentations to groups or schools when required.

Skills

Customer service

Hospitality

Clear communication

Microsoft Word

MS Excel

Internet search

Education

High school diploma or equivalent

Tools

Microsoft Word

MS Excel

Job description

The North Carolina Department of Commerce seeks a Travel Counselor at the Welcome Center in Norlina, NC. The role focuses on delivering friendly, accurate information about travel options, attractions, and accommodations to visitors and residents.

You will help with routing, brochures, and on-site inquiries. Applicants should have strong communication skills, basic computer knowledge (Word/Excel), and a customer-service mindset.