Project Coordinator

Utah; Salt Lake City (UT); On-site; USD 28,000 - 30,000; Full time

Job summary

The University of Utah is seeking a Visitor Parking Coordinator to provide administrative, operational, and customer service support for the campus visitor parking program. You will serve as the primary contact for departments, visitors, and external organizations, handling validations, coupon codes, and payments.

You will coordinate validation requests, maintain coupon accounts, respond to inquiries, and monitor transactions.

Qualifications

• 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Bachelor’s degree (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Responsibilities

• Serve as a primary point of contact for visitor parking inquiries by answering incoming telephone calls and responding to email communications.
• Provide accurate information regarding visitor parking options, parking rates, validation procedures, coupon codes, and payment methods.
• Assist University departments, campus visitors, and external organizations with parking-related questions and concerns.
• Research and resolve customer service issues, transaction questions, and parking validation concerns.
• Communicate parking procedures, policies, and available services in a professional and courteous manner.
• Maintain positive working relationships with University departments, outside organizations, and members of the public.

Skills

Microsoft Excel

Customer service

Communication skills

Microsoft Word

Office suite

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Databases

Payment processing platforms

Job description

Details

Open Date 11/06/2026

Requisition Number PRN46688B

Job Title Project Coordinators

Working Title Project Coordinator

Career Progression Track P00

Track Level P1 - Entry Level Pro

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday 8:00 AM to 4:30 PM

VP Area President

Department 00450 - Commuter Services - Operations

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $20.00-$22.00/h DOE

Close Date 11/13/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Visitor Parking Coordinator provides administrative, operational, and customer service support for the University of Utah’s visitor parking program. This position serves as a primary point of contact for University departments, campus visitors, and external organizations regarding visitor parking services, parking validations, coupon codes, and payment options.

The position is responsible for coordinating and processing departmental parking validation requests, establishing and maintaining coupon code accounts, responding to customer inquiries, and monitoring parking transactions. The coordinator also prepares, reviews, and evaluates Excel spreadsheets and transaction reports to ensure accuracy, identify discrepancies, and support departmental billing.

This position requires strong customer service and communication skills, attention to detail, organizational abilities, and proficiency in Microsoft Office applications, particularly Microsoft Excel.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

Serve as a primary point of contact for visitor parking inquiries by answering incoming telephone calls and responding to email communications.

Provide accurate information regarding visitor parking options, parking rates, validation procedures, coupon codes, and payment methods.

Assist University departments, campus visitors, and external organizations with parking-related questions and concerns.

Research and resolve customer service issues, transaction questions, and parking validation concerns.

Communicate parking procedures, policies, and available services in a professional and courteous manner.

Maintain positive working relationships with University departments, outside organizations, and members of the public.

Frequently sits for extended periods while performing computer and administrative duties.

Regularly uses a computer, keyboard, and telephone.

Frequently communicates verbally and listens to customers and coworkers.

Occasionally moves or handles office materials and supplies.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Project Coordinator, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Preferences

Intermediate to advanced Microsoft Excel skills, including formulas, sorting, filtering, and PivotTables.

Experience reviewing, comparing, and analyzing transaction reports and financial data.

Familiarity with Microsoft Word, Outlook, and other Microsoft Office applications.

Experience in databases, or payment processing platforms.

Experience communicating with multiple departments, outside organizations, and the general public.

Previous experience in parking services, or customer service environment.

Type Benefited Staff

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu

**https://publicsafety.utah.edu/safetyreport/**This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.