Coordinator, Parking Services

Alcorn State University; Lorman (MS); On-site; USD 42,000 - 60,000; Full time

Job summary

Alcorn State University in Mississippi seeks a Coordinator of Parking Services to oversee daily parking operations, process tickets and fines, manage decal sales, and support the program with data analysis and reporting.

You will ensure excellent customer service to faculty, staff, students and visitors, assist with budget preparation, and help implement new technology to improve processes.

Qualifications

• Bachelor’s degree in business, finance, accounting, or related field.
• Three (3) years’ technology and accounting experience.
• Two (2) years’ parking service experience.

Responsibilities

• Assists with provision of support and service to the university community related to parking operations, including ticket and fine processing, payment processing of parking fees, and management of fine appeals.
• Provides outside support and service to the university community related to parking operations.
• Develops, tracks, and analyzes decal distribution/sales and citation processing data.
• Plans and manages applicable computer systems, develops ideas, and applies new technology through continuous process improvement.
• Ensures that superior customer service is provided to faculty, staff, students, and visitors.
• Administers parking operational guidelines and support to parking officers.
• Completes required reports and assists in departmental budget preparation.
• Other related duties, as assigned.

Skills

Customer service

Organization

Communication

Independent work

Team collaboration

Time management

MS Office

Education

Bachelor’s degree in business/finance/accounting

Tools

MS Office Suite

Job description

Job Title

Coordinator, Parking Services

Essential Job Functions

• Assists with provision of support and service to the universitycommunity related to parking operations, including, but not limitedto ticket and fine processing, payment processing of parking fees,and management of fine appeals
• Provides outside support and service to the universitycommunity related to parking operations
• Develops, tracks, and analyzes decal distribution/sales andcitation processing data
• Plans and manages applicable computer systems, develops ideas,and applies new technology through the use of continuous processimprovement
• Ensures that superior customer service is provided to faculty,staff, students, and visitors
• Administers parking operational guidelines and support toparking officers
• Completes required reports and assists in departmental budgetpreparation
• Other related duties, as assigned

Qualifications

Minimum Education Bachelor’s degree in business, finance,accounting, or related field

Minimum Experience Three (3) years’ technology andaccounting experience

Two (2) years’ parking service experience

Knowledge Skills and Abilities

• Knowledgeable of university parking policies andprocedures
• Knowledgeable of relevant software applications, including MSOffice Suite
• Excellent customer service skills
• Proficient computer skills
• Excellent organizational skills
• Excellent communication skills, verbal, written, andinterpersonal
• Ability to work independently without daily oversight
• Ability to work well as part of a team
• Ability to work extended work hours occasionally