Visitor Experience & Partnerships Coordinator

Visit Fort Wayne; Fort Wayne, Northern (IN, KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid Parking

Paid Holidays

Professional Development

Job summary

Visit Fort Wayne seeks a Visitor and Partner Services Specialist to support daily operations of the Visitors Center, maintain visitor information materials, and coordinate partner communications. The role handles calendar content, event listings, and related content workflows while assisting with retail and donor processes.

The position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments in a busy visitor-focused environment.

Qualifications

• College degree or equivalent; experience coordinating projects or administrative operations preferred.
• Strong organizational and written/verbal communication skills.
• Experience in visitor services, partner relations, or content platforms is a plus.

Responsibilities

• Coordinate daily Visitors Center and visitor service operations and priorities.
• Maintain visitor information materials and partner communications.
• Manage the Calendar of Events platform and ensure accurate listings.
• Process shipments, balance cash drawer, and prepare monthly reports.
• Support merchandising, inventory coordination, and donor requests.

Skills

Organizational skills

Microsoft Word

Microsoft Excel

Customer service

Education

College degree or equivalent

Tools

Adobe Photoshop

Job description

Visit Fort Wayne seeks a Visitor and Partner Services Specialist to support daily operations of the Visitors Center, maintain visitor information materials, and coordinate partner communications. The role handles calendar content, event listings, and related content workflows while assisting with retail and donor processes.

The position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments in a busy visitor-focused environment.