Visitor Experience & Front Desk Specialist

State of North Carolina; North Carolina; Presencial; USD 31.000 - 51.000; Jornada completa

Descripción de la vacante

The North Carolina Department of Health and Human Services (DHHS) is seeking a Visitor Relations Specialist at Broughton Hospital to welcome and guide visitors, manage the information desk, and ensure compliance with hospital policies. The role involves directing guests, operating LobbyGuard and a multi-line phone system, and supporting all visitor activities.

Ideal candidates will have 2+ years of administrative experience, proficiency with Word/Excel, and the ability to handle security

Formación

• High school diploma or GED and two years of related administrative experience; or equivalent combination of education and experience.

Responsabilidades

• Greet, direct, and escort visitors to designated areas within the hospital.
• Manage the information desk and Lobby Guard technology; operate a multiline phone system.
• Use various computer programs and search and inspect items entering the hospital.
• Direct visitors to their destinations and advise on hospital policies.
• Oversee visitors in the main lobby and assist all stakeholder visitation to completion.

Conocimientos

Multi-line telephone system

Microsoft Word

Microsoft Excel

Administrative experience

Educación

High school diploma or GED

Descripción del empleo

The North Carolina Department of Health and Human Services (DHHS) is seeking a Visitor Relations Specialist at Broughton Hospital to welcome and guide visitors, manage the information desk, and ensure compliance with hospital policies. The role involves directing guests, operating LobbyGuard and a multi-line phone system, and supporting all visitor activities.

Ideal candidates will have 2+ years of administrative experience, proficiency with Word/Excel, and the ability to handle security