Vision-Led Retail Store Manager: Grow Sales & Experience

EssilorLuxottica; Bartlett (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Bonus/Commission

Job summary

LensCrafters at Macy’s Bartlett TN is seeking a Store Manager to lead the store as the premier optical destination in the community. You will drive topline and profitability while delivering exceptional customer experiences and managing a high-performing team.

The role requires strong retail operations knowledge, financial acumen, and weekend/evening availability. You will collaborate with local health fairs and ensure compliance with company policies to maintain brand standards.

Qualifications

• High School graduate or equivalent.
• 4+ years management/supervisory experience.
• A proven track record of delivering results and positive growth.
• Excellent business and financial acumen including operational analysis.
• Comprehensive knowledge of retail operations, processes and policies.
• Strong basic math skills.
• Familiarity with cash register, computers and calculators.
• Strong command of the English language for all correspondence.

Responsibilities

• Drive quality and improvement to meet/exceed all key performance indicators.
• Ensure LensCrafters is known as the leading optical provider within Host/community/market.
• Demonstrate deep understanding of retail business and the capability to transfer knowledge to superior sales and business results.
• Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth.
• Propose and execute business plans to maximize sales and profit, identifies root cause of issues and address recovery opportunities.
• Lead a team through strong knowledge and skills regarding customer relations and deliver unsurpassed Customer Experiences.
• Manage profits and expenses for the store.
• Consistently establish clear expectations, train, coach and develop team to perform the job with excellence and great accountability.
• Recruit and select high caliber, success oriented talent, top-grade team and create talent pipeline for succession planning.
• Follow workforce management guidelines to optimally staff store, ensuring the right level of talent is scheduled appropriately based on the needs of the business.
• Execute visual directives to achieve a consistent company message and high standards.
• Effectively leads Doctor of Optometry co-planning business meetings.
• Leverage insurance plans with local companies and attends local health fairs.
• Adhere to and ensure compliance of team to Company and Host policies and procedures.
• Perform administrative duties to include cash, payroll, inventory management, technical application and understanding.
• Ensure all Company approved safety programs are implemented and maintained.
• Work weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met.

Skills

Store management

Sales leadership

Financial acumen

Cash handling

English proficiency

Retail operations

Team development

Customer service

Communication

Education

Bachelor degree or equivalent

High school diploma

Job description

LensCrafters at Macy’s Bartlett TN is seeking a Store Manager to lead the store as the premier optical destination in the community. You will drive topline and profitability while delivering exceptional customer experiences and managing a high-performing team.

The role requires strong retail operations knowledge, financial acumen, and weekend/evening availability. You will collaborate with local health fairs and ensure compliance with company policies to maintain brand standards.