Vision Correction Consultant & Patient Journey Lead

BoozmanHof Eye; Rogers (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus opportunities

401(k)

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life insurance

Paid time off

Employee discounts

Comprehensive training and development

Job summary

BoozmanHof Regional Eye Clinic in Rogers, Arkansas seeks a highly motivated Vision Correction Consultant to guide patients through refractive surgery and grow one of the region's premier programs. This is not a scheduling role; you will educate, consult, and build trust from inquiry to post-op care.

The ideal candidate thrives on helping patients improve their quality of life with LASIK, RLE, EVO ICL, and related options. Strong communication and organizational skills are essential for success.

Qualifications

• Exceptional communication and interpersonal skills.
• Strong relationship-building abilities.
• Highly organized with excellent follow-through.
• Self-motivated and goal-oriented.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, positive, and patient-focused attitude.

Responsibilities

• Respond promptly to all inquiries via phone, website, text, email, and referrals.
• Build relationships with prospective patients and guide them through the decision-making process.
• Schedule and coordinate refractive evaluations.
• Manage and nurture leads through ongoing follow-up and communication.
• Track and optimize lead-to-consultation and consultation-to-surgery conversion rates.
• Maintain accurate lead and pipeline reporting.
• Educate patients about LASIK, RLE, EVO ICL, and other vision correction options.
• Coordinate evaluations, testing, surgery scheduling, and post-operative appointments.
• Ensure a seamless, personalized patient experience and high satisfaction.
• Encourage patient testimonials, reviews, and referrals.

Skills

Exceptional communication

Relationship-building

Organized with follow-through

Self-motivated

Goal-oriented

Multitasking in fast-paced environment

Job description

BoozmanHof Regional Eye Clinic in Rogers, Arkansas seeks a highly motivated Vision Correction Consultant to guide patients through refractive surgery and grow one of the region's premier programs. This is not a scheduling role; you will educate, consult, and build trust from inquiry to post-op care.

The ideal candidate thrives on helping patients improve their quality of life with LASIK, RLE, EVO ICL, and related options. Strong communication and organizational skills are essential for success.