Vision Concierge – Eye Care Experience Lead

Waldo Solutions; Bellevue (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Eyecare coverage

Paid time off

Sick pay

401(k)

Paid training

Uniform stipend

Discounts on eye care

Job summary

Specialty Eye is hiring a guest-focused technician to join our Kirkland and Bellevue practice. You will greet patients by name, guide them through their visit, and support eye testing with our advanced diagnostic equipment after training.

No optometry or medical experience is required; we provide paid training and a clear path to grow within the team. The role is full-time, in-person, with benefits and a supportive, service-driven culture.

Qualifications

• No prior optometry or medical experience required.
• Paid training provided.
• Full-time, in-person role at Kirkland/Bellevue locations.

Responsibilities

• Welcome patients by name and set expectations.
• Guide patients through each step of their visit.
• Perform eye testing and pretesting on diagnostic technology (we’ll train you).
• Work alongside the doctor during exams and scribe their recommendations.
• Walk patients through their plan and next steps with clarity and confidence.
• Help patients choose eyewear and lenses they’ll love.
• Keep rooms and equipment spotless so every visit starts right.

Skills

Customer service

Hospitality

Communication

Job description

Specialty Eye is hiring a guest-focused technician to join our Kirkland and Bellevue practice. You will greet patients by name, guide them through their visit, and support eye testing with our advanced diagnostic equipment after training.

No optometry or medical experience is required; we provide paid training and a clear path to grow within the team. The role is full-time, in-person, with benefits and a supportive, service-driven culture.