Patient Care Coordinator – Vision Clinic (Full Benefits)

EyeCare Partners LLC; Blue Ash (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401k matching

PTO

Holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

EyeCare Partners is seeking a Patient Coordinator to be the first point of contact for patients, ensuring a smooth check-in/out experience and accurate administrative support. You will greet patients, answer phones, manage flow, and assist with payments in a fast-paced clinic environment.

The role requires a customer-service mindset, professional communication, and the ability to adapt to changing schedules across locations. Benefits include full medical, vision, dental, and 401k options.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience or training.
• Strong customer service mindset and professional demeanor.

Responsibilities

• Provide exceptional customer service during patient encounters.
• Greet patients, answer phones, and manage check-in/check-out.
• Maintain patient flow and schedule adherence with urgency.
• Handle common fees and collect payments accurately.
• Assist with daily reconciliations and general office duties.

Skills

Customer service

Professional attitude

Team-oriented

Industry knowledge

Time management

Flexible schedule

Multi-location support

Communication

Education

High school diploma or GED

1 year related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking a Patient Coordinator to be the first point of contact for patients, ensuring a smooth check-in/out experience and accurate administrative support. You will greet patients, answer phones, manage flow, and assist with payments in a fast-paced clinic environment.

The role requires a customer-service mindset, professional communication, and the ability to adapt to changing schedules across locations. Benefits include full medical, vision, dental, and 401k options.