Vision Center Manager: Lead Sales & Customer Experience

Walmart; Richland (WA); On-site; USD 42,000 - 59,000; Full time

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Job summary

Walmart Vision Center seeks a full-time Associate to drive sales through effective merchandising, pricing, and inventory control. You will mentor Associates and ensure outstanding customer service while complying with company policies and safety standards.

Responsibilities include supervising staff, supporting community outreach, maintaining data accuracy, and fostering a culture of belonging within the team. Prior optical experience is preferred and eligibility to work in the U.S. is required.

Qualifications

• 2+ years of college OR 1 year retail experience and 1 year supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Responsibilities

• Drives sales in the Vision Center by ensuring effective merchandise presentation, pricing, and inventory levels.
• Models and enforces customer service approaches to resolve member/customer issues per company guidelines.
• Oversees community outreach programs and encourages associates to participate in the community.
• Ensures compliance with company policies, asset protection, safety controls, and records confidentiality.
• Provides supervision and development opportunities for Associates in the Vision Center.

Skills

Retail experience

Supervisory experience

Optical experience

Customer service

Education

2+ years of college OR 1 year retail & 1 year supervisory OR 2 years general work including 1 year optical

Job description

Walmart Vision Center seeks a full-time Associate to drive sales through effective merchandising, pricing, and inventory control. You will mentor Associates and ensure outstanding customer service while complying with company policies and safety standards.

Responsibilities include supervising staff, supporting community outreach, maintaining data accuracy, and fostering a culture of belonging within the team. Prior optical experience is preferred and eligibility to work in the U.S. is required.