Vision Center GM - Lead Growth & Customer Experience

National Vision; Utah; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401k with company match

Flexible Spending Account (FSA)

Paid Time Off & Holidays

Parental leave

Employee eyewear discount

Disability insurance (short/long-term)

Life insurance

College scholarship program

Educational courses and internalPromot

Job summary

America’s Best, part of National Vision, is seeking a General Manager to lead a high-performing optical retail team in Utah. You’ll drive sales, optimize store operations, mentor associates, and partner with the Doctor to deliver exceptional patient experiences.

In this role you will manage budgets, merchandising, training, and reporting while upholding brand standards and ensuring safety and compliance across the store.

Qualifications

• 5+ years of retail experience.
• Knowledge of optical industry preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead and coach associates.
• Strong communication and organizational skills.
• Sales driven and customer service oriented.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing policies.
• Lead, train, and develop associates through coaching and feedback.
• Monitor store performance and guide associates to deliver outstanding customer/patient experiences.
• Partner with the Doctor to ensure the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain accurate reporting and compliance with company policies.

Skills

Retail leadership

Customer service

Communication

Store operations

Budgeting

Education

Bachelor’s degree or equivalent experience

Job description

America’s Best, part of National Vision, is seeking a General Manager to lead a high-performing optical retail team in Utah. You’ll drive sales, optimize store operations, mentor associates, and partner with the Doctor to deliver exceptional patient experiences.

In this role you will manage budgets, merchandising, training, and reporting while upholding brand standards and ensuring safety and compliance across the store.