Vision Care Store Leader & Coach

Visionworks of America; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time Off

Milestone anniversary awards

Medical, Dental for Full Timers

Employee discounts

Job summary

Visionworks is seeking an Optical Supervisor/Assistant Manager to lead the store and serve as a key supervisor when the General Manager is absent. This role drives the patient and customer journey and coaches staff to ensure a simple, human, and bold experience.

You will coordinate appointments, supervise exam lanes and the sales floor, and help meet financial and service goals. HS Diploma and 1–5 years supervisory experience required.

Qualifications

• HS Diploma, GED or equivalent required.
• 1-5 years of supervisory experience required.
• Strong customer service and leadership skills.

Responsibilities

• Promote store profitability by meeting daily, weekly, and monthly targets.
• Model and supervise the patient/customer journey on exam lane and sales floor.
• Coordinate doctor appointments and eyewear services to meet patient needs.
• Coach, motivate, and support associates to perform with excellence.
• Resolve obstacles in the patient/customer experience with GM partnership.
• Execute store-wide operational activities to meet financial and customer experience goals.

Skills

Leadership

Coaching

Customer service

Education

HS Diploma, GED or equivalent experience

Job description

Visionworks is seeking an Optical Supervisor/Assistant Manager to lead the store and serve as a key supervisor when the General Manager is absent. This role drives the patient and customer journey and coaches staff to ensure a simple, human, and bold experience.

You will coordinate appointments, supervise exam lanes and the sales floor, and help meet financial and service goals. HS Diploma and 1–5 years supervisory experience required.