Vision Care Sales Lead — Optical & Customer Experience

Visionworks of America, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America, Inc. seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of the store, guiding customers through their eyewear journey with expert optics knowledge and a warm, human touch.

You will drive daily sales, engage with patients to recommend products, measure eyewear needs, and ensure right-the-first-time fulfillment while supporting store operations and training to stay ahead in vision care.

Qualifications

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear andmaintainproduct/optical knowledge through cont. training and development to ensure eyewear is Right the First Time
• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Skills

Customer service

Optical knowledge

Education

ABO Certification

HS diploma

Job description

Visionworks of America, Inc. seeks a Sr. Optical Specialist - Lead/Sales Lead to be the face of the store, guiding customers through their eyewear journey with expert optics knowledge and a warm, human touch.

You will drive daily sales, engage with patients to recommend products, measure eyewear needs, and ensure right-the-first-time fulfillment while supporting store operations and training to stay ahead in vision care.