Vision Care Sales Lead - Elevate Patient Experience

VisionWorks; Mechanicsville (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Mechanicsville, MD seeks a Sr. Optical Specialist - Lead to be the face of the store, guiding customers through eyeglass journeys and ensuring a great experience. You will apply optics knowledge, train staff, and meet daily sales goals while delivering outstanding service.

The role emphasizes product expertise, customer care, and strong teamwork in a fast-paced retail environment. Part-time hours and competitive pay reflect market needs.

Qualifications

• 12 months optical experience or ABO Certification in lieu of experience.
• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time.
• Executeday-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship.

Skills

Optical experience

Customer service

Communication

Sales

Education

HS diploma or GED

ABO Certification

Job description

Visionworks in Mechanicsville, MD seeks a Sr. Optical Specialist - Lead to be the face of the store, guiding customers through eyeglass journeys and ensuring a great experience. You will apply optics knowledge, train staff, and meet daily sales goals while delivering outstanding service.

The role emphasizes product expertise, customer care, and strong teamwork in a fast-paced retail environment. Part-time hours and competitive pay reflect market needs.