Vision Care Retail: Assistant Manager (Flexible Schedule)

EssilorLuxottica; Fredericksburg (VA); On-site; USD 32,000 - 50,000; Full time

Job summary

LensCrafters is recruiting an Assistant Manager to lead in the absence of the Store Manager and act as a business owner in the marketplace. You will drive KPIs, manage staff performance, and maintain strong relations with doctors to ensure exceptional patient experiences.

The role requires a flexible schedule, strong leadership, and a focus on sales, customer service, and store standards. Join a team dedicated to quality and vision care.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.
• College degree or equivalent.
• Previous experience in leadership position within retail & customer service industry.
• Knowledge of basic optics
• Knowledge of current store merchandise
• State licensure (if applicable) &/or ABO Certification in non-licensed states
• Brand Final Inspector Certification
• Brand Quality, Fitting & Adjusting Program

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Leadership

Selling skills

Communication

Problem solving

Education

High School diploma or equivalent

Tools

Cash register

Computers

Job description

LensCrafters is recruiting an Assistant Manager to lead in the absence of the Store Manager and act as a business owner in the marketplace. You will drive KPIs, manage staff performance, and maintain strong relations with doctors to ensure exceptional patient experiences.

The role requires a flexible schedule, strong leadership, and a focus on sales, customer service, and store standards. Join a team dedicated to quality and vision care.