Vision Care Optical Technician – Patient-Focused Dispensing

Eye Care Partners Career Opportunities; Mehlville (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO & holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

Clarkson Eyecare in Mehlville, MO is seeking an Optical Technician to dispense and fit glasses and contacts from prescriptions written by eye doctors, while delivering a world-class Total Patient Experience.

The role calls for accurate measurements, ability to advise on lenses and coatings, operate the lensometers, and help patients select frames. ABO/ABOC certifications are preferred but not required; prior ophthalmic or medical office experience is a plus.

Qualifications

• High school diploma or GED required
• Previous medical office experience preferred; ophthalmic experience strongly preferred
• Minimum of 1 year in a role interacting with customers/patients
• HIPAA compliance as described in company policies
• Must provide proof of identity and right to work in the United States
• Current ABO/ABOC and NCLE certifications preferred but not required

Responsibilities

• Embrace and execute the Total Patient Experience to build relationships with patients while delivering great medical support
• Determine patients’ wants and needs and help them select frames and lenses
• Assist patients in selecting frames according to style and facial features
• Operate auto-lensometer and manual lensometer
• Educate and recommend lenses, coatings, and frames to suit patient needs
• Accurately collect measurements (bridge, eye size, temple length, seg heights, PD)
• Dispense orders and repair/adjust patient frames
• Maintain accurate frame inventory and cleanliness
• Follow all protocols and wearing of PPE where required
• General office duties and cleaning as assigned by manager

Skills

Communication skills

Interpersonal skills

Negotiation skills

HIPAA compliance

Public speaking

Reading insurance forms

Reading and interpreting documents

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in Mehlville, MO is seeking an Optical Technician to dispense and fit glasses and contacts from prescriptions written by eye doctors, while delivering a world-class Total Patient Experience.

The role calls for accurate measurements, ability to advise on lenses and coatings, operate the lensometers, and help patients select frames. ABO/ABOC certifications are preferred but not required; prior ophthalmic or medical office experience is a plus.