Vision Care Front Desk & Exam Support Specialist

Visionworks; Warrington Township (Bucks County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking aClinical Specialist/Optometric Assistant to be the friendly face of the exam practice. You will guide patients from initial testing through OD handoff, ensuring a smooth journey and clear communication of eye-care options.

This full-time role involves assisting with preliminary testing, patient records, and coordinating with OD and sales staff to recommend products and services that meet eye care needs.

Qualifications

• HS diploma or GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

Visionworks is seeking aClinical Specialist/Optometric Assistant to be the friendly face of the exam practice. You will guide patients from initial testing through OD handoff, ensuring a smooth journey and clear communication of eye-care options.

This full-time role involves assisting with preliminary testing, patient records, and coordinating with OD and sales staff to recommend products and services that meet eye care needs.