Vision Care Front Desk & Exam Experience Specialist

VisionWorks; Bryn Athyn (PA); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Descripción de la vacante

VisionWorks is seeking a friendly Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey with warmth and clarity.

You will support testing, coordinate with the OD, and help translate clinical needs into product and service recommendations, while ensuring accurate records and a smooth patient experience. This role emphasizes high engagement and teamwork.

Formación

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsabilidades

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals.

Conocimientos

Customer service

Educación

HS diploma / GED

Descripción del empleo

VisionWorks is seeking a friendly Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey with warmth and clarity.

You will support testing, coordinate with the OD, and help translate clinical needs into product and service recommendations, while ensuring accurate records and a smooth patient experience. This role emphasizes high engagement and teamwork.