Vision Care Specialist: Front Desk & Exam Support

Visionworks; Mankato (MN); Presencial; USD 16.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Descripción de la vacante

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice and ensure every patient journey is simple, human, and bold. You will handle preliminary testing, eye health basics, and guide patients from exam to purchase with care.

The role emphasizes accurate records, collaboration with the OD, and smooth handoffs to the sales floor. This full-time position offers comprehensive benefits and employee discounts.

Formación

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsabilidades

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Conocimientos

Customer service

Educación

High School Diploma or GED

Descripción del empleo

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice and ensure every patient journey is simple, human, and bold. You will handle preliminary testing, eye health basics, and guide patients from exam to purchase with care.

The role emphasizes accurate records, collaboration with the OD, and smooth handoffs to the sales floor. This full-time position offers comprehensive benefits and employee discounts.