Vision Care Experience Specialist

Visionworks; Laguna Niguel (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey with warmth and clarity.

This role emphasizes eye health knowledge, service, and product recommendations, while maintaining patient records and supporting the OD in transitioning patients from exam to sales floor. HS diploma or equivalent required, customer experience preferred.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals.

Skills

Customer service

Education

HS diploma, GED or equivalent

Job description

Visionworks is seeking a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of their eye care journey with warmth and clarity.

This role emphasizes eye health knowledge, service, and product recommendations, while maintaining patient records and supporting the OD in transitioning patients from exam to sales floor. HS diploma or equivalent required, customer experience preferred.