Vision Care Assistant & Patient Experience Specialist

Visionworks; Kennesaw (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical and Dental for Full Timers

And more

Job summary

Visionworks is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice, guiding patients through the Visionworks journey with a human and bold approach. You will support preliminary testing, patient records, and seamless transitions to OD and sales staff.

Ideal candidates have customer or patient service experience and a HS diploma or GED. Benefits include vision coverage, PTO, and 401(k).

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service experience

Education

HS diploma, GED or equivalent

Job description

Visionworks is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice, guiding patients through the Visionworks journey with a human and bold approach. You will support preliminary testing, patient records, and seamless transitions to OD and sales staff.

Ideal candidates have customer or patient service experience and a HS diploma or GED. Benefits include vision coverage, PTO, and 401(k).