Vision Care Concierge & Exam Support (Part-Time)

Talentify; Radnor (Delaware County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant to be the welcoming face of our exam practice. This part-time role focuses on patient greeting, preliminary testing knowledge, and guiding customers through the Visionworks experience with warmth and professionalism.

You'll support eye health basics, assist in the exam lane, maintain patient records, and help educate clients on products and services that meet their eye care needs, in a human and bold style.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient interaction

Education

HS diploma

Job description

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant to be the welcoming face of our exam practice. This part-time role focuses on patient greeting, preliminary testing knowledge, and guiding customers through the Visionworks experience with warmth and professionalism.

You'll support eye health basics, assist in the exam lane, maintain patient records, and help educate clients on products and services that meet their eye care needs, in a human and bold style.