Vision Care Concierge & Clinical Specialist

VisionWorks; Tallahassee (FL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a friendly, customer-focused Clinical Specialist/Optometric Assistant in Tallahassee, FL. You will guide patients through the first steps of the Visionworks experience, support the exam lane, and connect patients with OD and sales teams to meet eye care needs.

The role emphasizes great service, accurate records, and strong communication. Part-time scheduling, with benefits and diverse leave options described in the posting.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma / GED

Job description

Visionworks is seeking a friendly, customer-focused Clinical Specialist/Optometric Assistant in Tallahassee, FL. You will guide patients through the first steps of the Visionworks experience, support the exam lane, and connect patients with OD and sales teams to meet eye care needs.

The role emphasizes great service, accurate records, and strong communication. Part-time scheduling, with benefits and diverse leave options described in the posting.