Part-Time Vision Care Concierge — Exam & Patient Support

Visionworks; Jacksonville (FL); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant in Jacksonville, FL for a part-time position. You will be the face of the Exam Practice, guiding patients through preliminary testing and eye-care services with a simple, human and bold approach.

The role includes maintaining patient records, assisting the OD, and transitioning patients to the sales floor, while supporting exam-lane operations and customer experience.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Eye health knowledge

Job description

Visionworks is seeking a friendly Clinical Specialist/Optometric Assistant in Jacksonville, FL for a part-time position. You will be the face of the Exam Practice, guiding patients through preliminary testing and eye-care services with a simple, human and bold approach.

The role includes maintaining patient records, assisting the OD, and transitioning patients to the sales floor, while supporting exam-lane operations and customer experience.