Vision Care Concierge & Clinical Assistant

Visionworks of America, Inc.; Willow Grove (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You’ll guide patients through preliminary testing, share eye health knowledge, and help educate customers about products and services.

In Willow Grove, PA, this full-time hourly role offers paid time off, 401(k), vision coverage, and other benefits. You’ll support store operations, restock and keep equipment clean, and ensure each patient journey is simple, human, and bold.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Greet patients and maintain accurate records during preliminary testing.
• Introduce patient to OD and relay important information to OD.
• Assist patients transitioning from exam to sales floor and explain product recommendations.
• Support store operations including stocking, cleaning equipment, and answering phones

Skills

Customer service

Communication

Eye care knowledge

Education

HS diploma or GED

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You’ll guide patients through preliminary testing, share eye health knowledge, and help educate customers about products and services.

In Willow Grove, PA, this full-time hourly role offers paid time off, 401(k), vision coverage, and other benefits. You’ll support store operations, restock and keep equipment clean, and ensure each patient journey is simple, human, and bold.